Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1
  • 2

TOPIC: [SOLVED] Donation Notification Emails aren't going through

[SOLVED] Donation Notification Emails aren't going through 16 years 2 months ago #696

  • sackerman
  • sackerman's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 23
  • Thank you received: 0
Not sure about this one, first couple donations everything worked fine. Using PHP mail, have checked to make sure that the site is sending emails, and everything is working correctly. Any ideas?

Please Log in or Create an account to join the conversation.

[SOLVED] Donation Notification Emails aren't going through 16 years 2 months ago #697

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
What version of DT Donate are you using? What form of payment are you using?

Please Log in or Create an account to join the conversation.

[SOLVED] Donation Notification Emails aren't going through 16 years 2 months ago #698

  • sackerman
  • sackerman's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 23
  • Thank you received: 0
Sorry about that, v2.1.2 and we are using Authorize.net.

Please Log in or Create an account to join the conversation.

[SOLVED] Donation Notification Emails aren't going through 16 years 2 months ago #699

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
So everything works for you except for the notification email? Do you have the notification email address setup correctly in the Settings? Do you have only ONE email address in that box?

Please Log in or Create an account to join the conversation.

[SOLVED] Donation Notification Emails aren't going through 16 years 2 months ago #700

  • sackerman
  • sackerman's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 23
  • Thank you received: 0
Yes to all 3 questions, the "from" email and the "notification" email are both "This email address is being protected from spambots. You need JavaScript enabled to view it.". There is also a contact in Joomla that is for "This email address is being protected from spambots. You need JavaScript enabled to view it.". I have sent from the Joomla "contact" component and everything goes through just fine. Is it possible that DT Donate has a problem with both addresses being the same?

Please Log in or Create an account to join the conversation.

[SOLVED] Donation Notification Emails aren't going through 16 years 2 months ago #701

  • dthadmin
  • dthadmin's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 5470
  • Thank you received: 3
please login to the site and submit a support ticket including joomla login, ftp and database access so we can check everything out. Thanks.

Please Log in or Create an account to join the conversation.

  • Page:
  • 1
  • 2
Time to create page: 0.138 seconds