We've created an event registration for public use on our site and it's working well from the front end. Unfortunately, A LOT of our participants are seniors who are not comfortable signing up online, so they call us. As we speak with them directly, we enter their information into the form on the back end and get them registered.
Problem is, the e-mail that goes out to them is not being populated by the fields we entered through the back-end form. If I enter from the front-end, it works fine. Our preference would be to enter from the back-end, though!