TOPIC: Captcha Image is Not Visible

Just built a new website with the latest Joomla! and DT Register versions, and after creating a couple events, I was testing them when I noticed that image for the security code is missing, only the 2 arrows are visible.

I have built similar websites previously and never encountered this problem.

Anyone have the same issue?

Make sure your PHP build includes the GD library and has FreeType Support enabled.

Also, make sure permissions are correct... 755 for directories and 644 files, from the top level containing the Joomla install on down.

The permissions all checked out and attached is a section of the PHP showing the GD values.

Do you have Admin Tools in place? Or anything else added security elements to your .htaccess file? You need to make sure this file is directly accessible:

/components/com_dtregister/captchasecurityimages.php

Attached is the components/com_dtregister file; not sure what to look for.

I looked at the database table (dtregister_captcha), but there are no rows showing any image values if that helps.

We don't need the file. We already have it.

You didn't answer the question though... do you have the Admin Tools component? Or have you modified your .htaccess file at all with security elements? If so, it is likely that the captcha file is locked down and not able to be accessed as needed. If that is the case, you'll have to provide an exception for the above noted file to be directly accessible.