Make sure your PHP upload_max_filesize is at least 4M. This appears to be your problem! Check the PHP tab of System Info in Joomla and see what it says there. If it says something different than your php.ini file says, you probably need to restart Apache.
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Unable to upgrade to 3.1.7.c into Joomla 3.5.1 site.
7 years 11 months ago #25926
What does System info in Joomla show for these PHP values? If it's not what your file has, then Apache restart is needed... assuming you've set the values correctly to begin with. You need to contact your host about this. You can't restart it yourself unless usually unless you have a dedicated server.
Nathan is no longer affiliated with DTH since the recent acquisition. You can connect with him and get any type of Joomla website help at
www.JoomlaEmployee.com
.