DT Register is not honouring custom Thank You or Admin Notification emails for events. Instead, it uses the default Thanks email that is set in the DT Register Configuration. The event-specific Thank You and Admin Notification emails are both set to "Enabled", and I don't believe I'm missing any other settings.
Let me know if you need any additional information.
In testing with DT Register 3.1.1, we can not replicate any such issue. Please make sure you have updated to the recent package. If you have this problem with 3.1.1, submit a ticket noting which event has custom emails and we'll check from there.
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Not Honouring Custom Event Thanks Emails
8 years 9 months ago #24509
I have since discovered that our IT department had changed the SMTP requirements for external emails. My settings had to be changed. No fault to DT Register. Thanks for responding anyway.