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Registration not advancing when clicking Next Step

Development for Joomla 1.0 for DT Register stopped in early 2009. You can browse old threads, but not post any.

Registration not advancing when clicking Next Step

Postby illuminati » Dec 13, 2008 4:27 pm

I have yet to see what happens when I am testing an event registration and I fill out the form and click the \'Next Step\' button. When I click it, it just brings up the same form again as if it was being brought up for the first time. No entered fields are populated.

I am running DT Register v2.3.2, Joomla 1.0.15, CB 1.1 and JEvents 1.4.2. The site is mvws.org. Feel free to test it out to see what I mean. I have Paypal set to testing mode in the DT Register config.

Please help!
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Re:Registration not advancing when clicking Next Step

Postby dthadmin » Dec 13, 2008 6:05 pm

When did you download your copy of DT Register?
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Re:Registration not advancing when clicking Next Step

Postby illuminati » Dec 13, 2008 7:33 pm

I just downloaded it this morning. 12/13/2008.
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Re:Registration not advancing when clicking Next Step

Postby dthadmin » Dec 14, 2008 2:15 am

Please submit a support ticket with admin login info and we\'ll take a look.
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Re:Registration not advancing when clicking Next Step

Postby illuminati » Dec 15, 2008 7:35 pm

Ticket has been created. Was wondering if there is any update and if this has been reported by anyone else. thanks!
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Re:Registration not advancing when clicking Next Step

Postby illuminati » Dec 17, 2008 6:36 pm

Never heard from any other DTH staff on this, but after pursuing the research myself, I removed our old OpenSEF mod and installed the newer sh404SEF mod and the DT Register form submission started working again. So it appears there was a compatibility problem with the old obsolete OpenSEF mod. Hope this post helps someone else!
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Re:Registration not advancing when clicking Next Step

Postby kywolf » Dec 23, 2008 4:36 pm

I\'m having the same problem except I already have the latest version of sh404SEF as well as the latest version of Joomla. When I click \"Next Step\" absolutely nothing happens (using Firefox 3.0.5).

The problem first occurred after installing 2.3.3.

I cleared my url cache but that did not help at all...any suggestions?
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Re:Registration not advancing when clicking Next Step

Postby kywolf » Jan 30, 2009 10:50 am

Just updated to 2.3.7 and again, the \"Next Step\" button does not work.

The Next Step button does absolutely nothing when clicking it.

Seriously, some help with this would be awesome. I test all DT Register updates on a development environment first so giving you all access login credentials really isn\'t an option.

I haven\'t been able to update our production site since 2.3.2 because of this problem.
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Re:Registration not advancing when clicking Next Step

Postby dthadmin » Jan 31, 2009 2:15 pm

kywolf - this is NOT a problem that remains in recent versions however you clearly have something causing a conflict in your site. Without being able to see it, not sure what you expect us to tell you. How have you done upgrades? Uninstall then reinstall?

99% of the time, a problem like this ends up being the result of some other javascript in the site, missing closing tag in a template, etc. We can help track down the problem, but can\'t tell you what it is without being able to see it because it\'s not a direct DT Register problem.
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Re:Registration not advancing when clicking Next Step

Postby kywolf » Feb 03, 2009 9:49 am

Thank you for replying. I guess I\'ll wait for the J1.5 version to be released before upgrading.
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