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[SOLVED] CAPTCHA does not work/show

Discuss DT Donate for Joomla 1.7 / 2.5 (ver. 2.3.0+)

[SOLVED] CAPTCHA does not work/show

Postby Alaskan » Aug 02, 2012 8:22 pm

The CAPTCHA for DT Donate will not show. When enabled in the backend, all that shows on the front end is "Enter Security Code" and then a field to enter something but no CAPTCHA. In Firefox (14), nothing shows and in Explorer (9), a red x splat shows where I imagine the CAPTCHA should be.

Definitely need a fix for this.

Thanks!
Alaskan
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Re: CAPTCHA does not work/show

Postby dthadmin » Aug 03, 2012 9:44 am

This would be due to something specific on your site. Couple things to check...

1) Make sure your PHP configuration includes GD library support and has FreeType support enabled.

2) Make sure your site permissions are correct from the top level /components directory on down... 755 directories and 644 files.

If those items are fine, submit a ticket so we can take a look.
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Re: CAPTCHA does not work/show

Postby Alaskan » Aug 04, 2012 5:50 am

Checked phpinfo config and permissions and all seems OK. Uninstalled and reinstalled DT Donate a couple times. Captcha still does not show.
Weird thing is, Captcha DOES show for DT Register.
Ticket submitted.
Thanks for your help on this.
Alaskan
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Re: CAPTCHA does not work/show

Postby dthadmin » Sep 04, 2012 3:57 pm

As per your ticket, we fixed this on your site.

We are applying this fix to the package now. Fortunately, it doesn't seem to have affected other users though... not that we've heard about at least. Thanks!
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Re: [SOLVED] CAPTCHA does not work/show

Postby Alaskan » Sep 04, 2012 4:50 pm

Thanks, Nathan. I tested and the fix you applied seems to be working.
I sent you a question in the ticket reply.
Thanks, again!
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