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offline cc payment issue

Discuss DT Register for Joomla 1.7 (2.7.9 +) and Joomla 2.5 (2.7.13+).

offline cc payment issue

Postby fullfusion » Oct 11, 2012 2:49 pm

Running:
Joomla! 2.5.7
DT Register 2.8.0a
(recently migrated Joomla! and DT Register to J2.5)

We have discovered that no emails (thank you nor admin notification) are being sent for events that use the Offline Credit Card Payment option. When PayPal is used, they work fine. (Note: payments options are setup individually so each event has either PayPal or Offline option set in the admin. Both PayPal and Offline is not an option. It's one or the other.) When registering for an event that has the Offline option, I can enter my info, including credit card, and send, but I am redirected to a page that states, "Event Registration:" followed by the name of the class all on one line in a Heading2 HTML tag. The rest of the page is blank. The url is https://domain-name.com/component/dtreg ... emid=99999 The registration is logged in the records in the admin, but as I mentioned, no emails are sent and no credit card number is in the record.

Do you have any idea why this is happening and how to fix?
fullfusion
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Re: offline cc payment issue

Postby fullfusion » Oct 12, 2012 6:45 pm

I've submitted a ticket.
fullfusion
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Re: offline cc payment issue

Postby divalsafety » Oct 25, 2012 3:04 pm

We are having the same issue. Just the name of the event appears on the page once Submit is clicked on the Payment Information screen. This occurs only with the Offline Credit Card payment option.
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Re: offline cc payment issue

Postby dthadmin » Oct 25, 2012 4:58 pm

The problem for fullfusion, as addressed in his ticket, is that his PHP configuration does not have mcrypt support enabled. When you check error logs, you find a fatal error that points to this. Whenever a blank or mostly blank screen happens, there is a fatal error somewhere.
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